FACILITIES OFFERED

Location: Ground Floor Center Core                                                                              (  87 / 1002 / 1005

 

v      General Enquiry, Complaints, Suggestions

v      Information about  Consultants / Doctors

v      Coffee / Tea Tokens

v      LOCAL / STD / ISD phone facility

 

 

2.   BILLING:

Location: Ground Floor D Wing                                                                                       ( 1018

 

1.       24 hour billing.

2.       Estimate of your bill may change due to the type of room you are selecting.

3.       Please submit necessary documents and MEMO related to Insurance, C.G.H.S., and Company Patients etc. on the First Day of your admission.

4.       Please check your outstanding bill once in two days at the billing department.

5.       For expensive treatments (Cardiac, Neuro etc.) you may need to deposit advance.

6.       Refunds are normally paid by cheque only.

7.       We accept payment by Cash / Demand Draft / Pay Order or by Credit Card. Cheques are not accepted.  

 

3.   PHARMACY: ^{24 Hours}

Location: Ground Floor (Behind Reception)                                                                 ( 1040

 

1.       Entire pharmacy is managed by qualified pharmacists

2.       Unused and sealed medicines and surgical items are taken back and refund is made without any deductions. [Timing: between 14.00 to 18.00 Hrs. only].

3.       Discount Schemes:

          A) Discount of 5% is offered to Senior Citizens.

          B) Special discounted rates for certain items such as medicines for Cancer treatment.

          C) For IPD patients, 7.5% discount offered on Injections costing above Rs.500/-.

            Patients can avail any one scheme at a time.

4.       Very strict purchase policy ensures that only quality medicines and surgical items are purchased.

5.       Company, Medi-Claim, C.G.H.S. and patients covered under any other reimbursement scheme are requested to inform in advance.

 

 

4.   BLOOD BANK: ^{24 Hours}
Location: Ground Floor A Wing                                                                                        ( 1007

 

Blood Transfusion and Components like Plasma, Platelets, R.B.C.s, and P.C.Vs etc. are available in our sophisticated Blood Bank.

 

5.   PUBLIC RELATION DEPARTMENT:   
Location: Ground Floor C Wing                                                                                       ( 1011, 1012, 1015
We are trying to give you best quality treatment. If you have any problems about our services, Public Relation Department is always there to attend your complaints and suggestions.

 

This department will also help you for the following:

v      Medical Certificates

v      Insurance Claim Forms and all related issues

v      Periodical / Routine Medical Checkups

 

6.   COFFEE SHOP: ^{24 Hours}

Location: Ground floor A Wing                                                                                        ( 1014

 

Coffee Shop will serve you light snacks (from sandwiches to pizzas and from samosas to bhel-puri) and beverages (Indian, Italian and many more flavors of tea/coffee).

(Room service is not available.)

 

 

7.   CANTEEN:

Location: Basement C Wing                                                                                            ( 1941 / 1942

 

You can have all types of South Indian dishes and meals (Vegetarian only) in the basement canteen.

Room Service is available between 7.30 am to 9.30 pm.

Patients have an option of getting Balanced Therapeutic diet from Hospital’s Nutrition & Diet System. Please contact the Nursing Counter or Dietician (Extn. 1470)

The detailed list of all food items and Diet Instructions are available at the end of this booklet.

 

Quality Objective:

We will sincerely maintain highest Hygiene Standards for all food preparation and services.

 

 

8.   LAUNDRY:

Location: Basement B Wing                                                                                            ( 1933

 

We have our own laundry equipped with all the necessary machinery like heavy-duty washing machines, steam boiler, flat work ironer etc.

 

All necessary precautions are taken to maintain highest level of hygiene.

Hospital linen, infected linen, patient clothes and relatives’ clothes are washed separately in different machines. 

 

Patients and relatives can get their clothes washed / pressed from the laundry on chargeable basis.

Please deliver your Clothes in the Linen Store situated in the Basement “B” wing.

 

Please check that there are NO VALUABLES left in the clothes.

The timings to receive / deliver clothes are between 9.00 am to 10.30 am from Monday to Saturday.

 

 

9.   HEALTH CHECKUP:
Location: Public Relation Department - Ground Floor C Wing                                 ( 1011, 1012, 1015